Admin

View Document Status

01-14-2025
NOTE
With administrator rights, you can check the progress of documents in the document folder and the ones where you are designated as a reference.

1. Checking Document Status on Dashboard

  1. Go to Dashboard > [E-documents].
  2. Select the document folder containing the document you want to check.
    • Sending Status - [Saved as Draft]: The document has not been sent and is in an editing state, saved as a draft. Only the person who saved it can view and continue editing it.
    • Sending Status - [Sent]: The document has been sent, and the recipient can access and view it.
    • Sending Status - [Scheduled Send]: The document is scheduled to be sent at a future date. It will be sent automatically at the scheduled time, and the send can be canceled before it is sent.
    • Sending Status - [Sending Schedule Canceled]: The scheduled sending has been canceled, and the document will no longer be sent.
    • Sending Status - [Recalled]: The document has been recalled, and the recipient can no longer access it. You can recall a document if it was sent incorrectly or if there's an issue with the document.
    • Completion Rate: This shows the percentage of recipients who have confirmed the document among all recipients of the sent document.
  3. Select the sent document you want to check to view its status.
    • You can view the status of the document by recipient.
    • [Read]: The recipient has viewed the document.
    • [Unread]: The recipient has not yet viewed the document.
    • [Recalled]: The document has been recalled, and the recipient cannot access it anymore.
    • Click the [Push] button at the top to send a push notification to recipients who have not yet viewed the document.

2.  Checking Document Status in App Leader Mode

1. Go to the app leader mode > Bottom menu tab > Select [E-documents].

2. You can check the document status in the same way as on the dashboard.

1:1 Chat
Click floating chat icon for 1:1 chat support.
Zoom Support
Select available time here.
Email
If you have specific inquiries, contact us at support@shoplworks.com.