Admin

Recover Resigned Employees

01-16-2025
NOTE
When an employee is marked as resigned, their information is masked and stored separately, encrypted for the legal retention period. If a rehire occurs, the previous records can be restored. Only leaders or administrators with member addition permissions can recover resigned employees.

1. Recover Resigned Employee on PC

1. Dashboard > Members > Resigned Employees.

2. From the list of resigned (deleted) employees, select the [Recover] button on the right.

3. On the recovery screen, verify the employee’s details and select the recover button.

The phone number, employee number, and national ID of the employee to be recovered must not duplicate existing member information.

4. Once recovered, the employee can log in immediately using their previous password.

2. Recover Resigned Employees on Mobile

1. From the Leader Mode home screen, select the menu button at the bottom right.

2. In the navigation screen, select [Members].

3. From the list of resigned employees, locate and select the employee to be recovered.

4. On the resigned employee recovery screen, verify the employee’s details and select the recover button.

The phone number, employee number, and national ID of the employee to be recovered must not duplicate existing member information.

5. Once recovered, the employee can log in immediately using their previous password.

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