Admin

Get Started with E-Documents

01-17-2025

1. Understanding the Feature

E-document functionality allows you to create, send, and manage electronic documents instead of paper ones.

  • You can create company documents such as contracts, agreements, and statements with various editing features.
  • Once sent, the document is delivered to the recipients, who can view or download it.
  • Use the signature feature for easy electronic contracts.
  • Real-time tracking allows you to monitor the status and viewing progress of sent documents.

2. Key Terms

  • Document Folder: A folder where documents are sent, viewed, and managed. You can categorize documents by topics within the folder.
  • Sending Records: A collection of documents created for each recipient in a single sending event.
  • Operator: A user with the authority to manage all documents in a document folder and send new documents.
  • Sender: The person who creates and sends the document.
  • Recipient: The person who receives, views, or signs the document.
  • Cc Recipients: Users who are not participants but can view the document.

3. Getting Started

▪︎ Setting Operator (Administrator)

  • The operator is automatically set when the e-document function is enabled.
  • The creator of a new folder becomes its operator.
  • The operator can only edit the folder they manage.
  1. Go to Dashboard > [E-documents] > [Settings].
  2. Click the operator edit button in the top-right corner.
  3. Select the admin/leader to assign as the operator and click [Save].
  4. *The operator can be set from either an administrator or a leader.

▪︎ Sending Documents (Operator)

Upload and edit existing document templates, then send them to recipients.

Send Documents >

▪︎ Copying and Sending Past Documents (Operator)

Retrieve past documents, modify them, and send them as new documents. Useful as templates.

Copy and Send Past Documents >

▪︎ Viewing Documents (Recipient)

Recipients can view documents they’ve been assigned in both the dashboard and app.

View Documents > 

▪︎ Checking Document Status (Operator, Cc Recipients)

Both the operator and Cc recipients can track the viewing status and progress of sent documents.

Check Document Status >

▪︎ Modifying or Cancelling Documents (Operator)

Operators can modify document settings or cancel a sent document through the dashboard and app.

Modify/Cancel Documents >

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If you have specific inquiries, contact us at support@shoplworks.com.