Employee

Resolve the Issues on posting board

04-06-2024

1. Create posts on posting board (Admin, Leader PC)

2. Resolve issue and change status to 'Resolved' (Employee App)

Select posting to resolve

  1. Click 'Resolve' button
  2. Write action (how you've resolved the issue)
  3. Attach necessary files if needed & Click 'Save'
  4. Ticket has been resolved!
  5. Once a ticket is resolved, the issue creator will be notified by app push.

6. Resolve issue and change status to 'Resolved' (Admin, Leader PC)

Select posting to resolve

  1. Click 'Resolve' button
  2. Write action (how you've resolved the issue)
  3. Attach necessary files if needed & Click 'Save'
  4. Ticket has been resolved!
  5. Once a ticket is resolved, the issue creator will be notified by app push.

1:1 Chat
Click floating chat icon for 1:1 chat support.
Zoom Support
Select available time here.
Email
If you have specific inquiries, contact us at support@shoplworks.com.