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How Somac Bakery Manages 7 Stores and 100+ Tasks Monthly with Shopl

02-04-2025
  • Name: Somac Bakery
  • Industry: Bakery
  • Headquarters: Gwangju, South Korea
  • Employees: ~100
  • Locations: 7 (nationwide)

Summary

Somac Bakery, a beloved brand that started in Gwangju, has grown into a well-known chain with stores across Korea. As operations expanded, managing each store from a distance became increasingly complex. Using different tools for scheduling, communication, and attendance made it hard to stay organized and respond quickly to what was happening in the field.

Since switching to Shopl, Somac has brought all store operations into one centralized, easy-to-use platform. With real-time visibility into each location, the team can manage attendance, scheduling, and daily reports all in one place. Most importantly, they’ve eliminated overtime and built more efficient communication between HQ and frontline teams.

"With Shopl, I no longer have to constantly follow up with each store. Everything is documented and visible—I can focus on making improvements instead of chasing updates."

– Yoon-hee Lee, Operations Director, Somac Bakery -

Challenges

  • HQ lacked real-time visibility into what was happening at each store, making it hard to stay ahead of issues or respond in time
  • Daily tasks like opening procedures, cleaning checks, and sales reporting weren’t always completed properly or consistently tracked
  • Communication with store teams was spread across multiple apps, leading to confusion, missed messages, and follow-up delays

Solution

To keep up with growth, Somac needed a single solution that could simplify how stores were managed. Shopl brought structure, automation, and clarity across every location.

1. Real-Time Store Monitoring

With Shopl’s live dashboard, HQ can now see exactly what’s going on at each store. Photos, task checklists, and updates are submitted directly from the floor, helping managers spot and address issues without visiting in person.

2. Automated Task Management

Repeating tasks like daily openings, cleaning checks, and sales logs are now automated through Shopl. The platform assigns tasks to staff and alerts managers if something’s missed—ensuring routines are followed store to store.

3. Streamlined Team Communication

Instead of juggling different channels, all store communications now happen within Shopl. Instructions, updates, and feedback are shared and stored in one place—making it easy to stay aligned and accountable.

Results

  • Centralized real-time management of 7 stores through a single dashboard
  • Over 100 routine tasks automated each month across all locations
  • 95% completion rate for daily tasks—including opening checklists and cleaning routines—across all stores
  • Streamlined payroll—80% faster processing and complete elimination of overtime

"I open Shopl as soon as I get to work—it shows me everything I need to know about our stores. It’s the reason we don’t work overtime anymore."

– Yoon-hee Lee, Operations Director, Somac Bakery -

Effortless F&B Store Management Starts Here >
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