PICKDI Builds Remote Team Trust and Accountability

Summary

As a company that helps Korean businesses hire and manage overseas talent, PICKDI plays a crucial role in bridging cross-border collaboration. Their core challenge was maintaining trust and transparency when working remotely with global teams—especially full-time staff based in Vietnam.

Since implementing Shopl, PICKDI has strengthened communication, ensured real-time attendance tracking, and streamlined task reporting across different languages and locations. Shopl is now a key component in building client confidence and helping overseas hires adapt quickly.

“Shopl isn’t just a time tracking tool—it fills the trust gap when working with global teams. It helps our overseas hires adapt quickly while also giving clients visibility into how we work.”

– Minki Chun, CEO, PICKDI

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Challenges

• Difficulty maintaining visibility and trust in a remote-first team structure, particularly with full-time global hires
• Lack of real-time confirmation of attendance or work progress, leading to gaps in accountability and communication
• Need for multilingual platform functionality and automation to support operations across clients and regions

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Solution

1. Transparent Attendance Tracking

Accurate attendance records were critical for PICKDI to build client trust. With Shopl, they can now clearly document clock-ins and work hours—transparently sharing this information with clients and improving visibility for the HQ team.

2. Multilingual Support for Seamless Adoption

Because most of PICKDI’s team is based in Vietnam, it was essential to have a platform that supports English and Vietnamese. Shopl’s support for 10+ languages gave them the confidence to scale recruitment globally.

3. Automated Integration and Custom Reports

Shopl’s API made it easy to automate client-facing reports based on attendance and task data. Integration was fast, documentation was well-structured, and Shopl’s support team helped customize it to PICKDI’s workflow.

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Results

• 100% of overseas staff now track time with GPS-based mobile attendance
• 90% reduction in manual follow-ups thanks to automated task and schedule sharing
• Multilingual rollout across Vietnam team completed within two weeks
• Client trust improved through accurate, real-time reporting

“We actively use real-time task reports and require photo uploads at the start and end of shifts. Even though our team is remote, Shopl helps us maintain clear communication and a healthy sense of accountability.”

– Minki Chun, CEO, PICKDI