– Sales Operations Manager, Convenience Store Franchise A –
Franchise A, a convenience store chain that recently adopted Shopl, previously struggled with business management. The rising competition in the convenience store industry highlighted the importance of store oversight, significantly increasing the workload of their sales operations team. On average, each sales manager was responsible for overseeing 10 to 15 stores, traveling between locations for inspections and operations.
Since managers spent more time on the road than in the office, keeping track of their team's real-time activities was challenging. Additionally, manually filling out and submitting checklists for each store visit made the process cumbersome for employees.
To address these challenges, Franchise A decided to implement Shopl for a smarter, more efficient business management solution.
“It’s such a relief to check where our sales managers are working in real time.”
Franchise A leveraged Shopl’s attendance tracking feature, which is perfect for employees who spend a lot of time in the field.
Previously, it was nearly impossible to monitor employees’ schedules in real time since most of their work involved traveling between stores.
Now, with Shopl’s clock-in and clock-out functions, managers can effortlessly track their team’s status at a glance, simplifying attendance management.
“Managing store inspection checklists is so much easier with Shopl.”
For store inspections, employees in Franchise A must follow specific checklists provided by headquarters. In the past, they had to manually fill out these checklists, organize them, and then send them to their managers, who would consolidate the data themselves.
Shopl’s reporting feature changed the game. Employees can now submit their checklists via smartphone, and managers can review and organize the data through the app or dashboard—all in one place.
“We can now share urgent announcements without worrying about anyone missing them.”
Convenience store franchises often need to disseminate critical information—such as promotional items or shelf arrangements—quickly and accurately. Franchise A initially relied on messaging apps for this, but it was hard to confirm whether employees had read the messages.
With Shopl’s announcement feature, managers can select specific employees to notify, track who has received the information, and even resend announcements to those who missed them. This ensures no important updates slip through the cracks.
“It’s so much easier to keep all training materials in one place instead of sending paper copies or links.”
Franchise A utilized Shopl’s bulletin board feature to store and manage employee training materials in a centralized location. This eliminated the need to share physical documents or links, saving time and reducing confusion.
Managers also reported that they no longer need to dig through resources to locate training materials for employees, which boosted overall efficiency.
What’s the Best Way to Describe Shopl?
Struggling to communicate with your field staff? Want to manage operations more effectively? With Shopl, managing your employees has never been easier.
If you’re facing challenges in managing your team, click the “Inquire Now” button below. Our customer care team will analyze your specific needs and guide you to success in employee and business management.
