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Shopl guide

How to Accurately Track Attendance for Sales Employees

02-07-2024
🤔 Our company has many sales employees working remotely.

Since sales employees work in various locations daily, it is difficult for managers in the office to verify if they have actually started their work. There is also a risk of fraudulent clock-ins, such as using a spare device or having someone else punch in on their behalf.

Is there a way to accurately track attendance for field employees?

💁‍♀️ Worried about accurately managing your sales employees' attendance? Shopl has the solution.

Shopl offers 1:1 device matching and AI face verification to ensure employees' attendance records are authenticated.

Now, you can clearly verify if field employees have actually started their work and prevent attendance fraud.

1. How to Ensure Accurate Attendance Records for Field Employees

▪︎ Secure Attendance with Identity Verification

Since field employees work outside the office, there is a higher chance of fraudulent clock-ins, such as proxy attendance or using an unauthorized device.

Shopl ensures transparent management by verifying exactly when and where employees clock in and out through secure identity authentication.

▪︎ Prevent Fraudulent Records with 1:1 Device Matching

If an employee attempts to clock in from an unregistered device, a warning message appears, and the administrator is notified.

All device change history is automatically logged, and employees must complete identity verification again on a new device before clocking in.

This prevents unauthorized individuals from clocking in on behalf of an employee.

▪︎ Ensure Accurate Identification with AI Face Verification

Shopl supports AI-powered face verification for attendance records. When employees clock in, they take a facial photo, which AI instantly verifies against their registered image.

If the photo does not match the registered face, the clock-in is rejected. Administrators can review the recorded attendance logs, including the employee’s facial image and background, to ensure the record was accurately made in the field.

Face verification data is used only for identity authentication and is not stored in the system, ensuring privacy protection.

2. Recommended for Companies Concerned About Attendance Fraud!

  • Managers struggling to track attendance for field employees
  • Companies worried about proxy attendance via spare devices or beacons
  • Businesses operating multiple branches or sales offices nationwide
  • Companies looking for an alternative to expensive facial recognition or fingerprint scanners

3. Frequently Asked Questions

Q. Is face verification mandatory?

A. No, face verification can be turned off.

Shopl allows you to enable only the features you need. If face verification is turned off, GPS-based location verification will be used for clock-ins.

For companies concerned about fraudulent or proxy clock-ins, we recommend enabling face verification.

Q. Who can view face verification data?

A. Only authorized leaders or administrators can view face verification records when necessary, and data can be deleted if required.

Employees cannot access their own face verification records. Administrators can review them only for identity verification purposes, and if necessary, they can delete the data anytime.

Q. How is face verification data managed?

A. Face verification data is securely stored in AWS EFS with strict security measures.

AWS EFS exists within a private network, making external access impossible. There is no risk of exposure, and once deleted, the data is permanently erased. Shopl prioritizes the protection of personal data.

4. Learn More About Shopl’s Sales & Field Employee Management Features!

▸ [Leave] Manage Sales Employee Leave Requests Easily >

▸ [Attendance] How Sales Employees Can Review & Request Edits to Attendance Records >

▸ [Journey Plan] Easily Manage Field Employee Visit Plans & Records >

▸ [Chat] Say Goodbye to KakaoTalk—Run a Business Messenger for Work & Life Balance >

▸ [Report] Ensure Employees Report Client Meeting Results Using a Standard Template >

With Shopl, you can accurately manage field employee attendance in real time. Secure authentication ensures transparent attendance records, and managers can easily review all records via the app and dashboard.

Improve Attendance Accuracy with Shopl >
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