How SPAO and FILA Streamline In-Store Promotions and Training Materials

🤔The Challenge

Managing training materials for store staff, such as new product details or styling tips, can be a hassle.Messages get buried in group chats, not everyone receives updates, and additional explanations become necessary. With disorganized materials, staff often struggle to find the right information, impacting customer service.

Is there an easier way to organize training resources for store employees?

👌The Solution

Worry no more about managing materials at your fashion store!

With Shopl’s Board feature, neatly organize styling guides, new product updates, and promotion details in one place. Group materials by category and notify staff instantly.

Real-time Q&A is possible through the comment feature, ensuring no critical information gets overlooked.

Streamline access to essential resources and keep your team equipped for seamless customer interactions!

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1. Perfect for These Stores!

• Brands with Monthly New Releases requiring regular staff training
• Franchises that frequently share styling guides and promotion details from HQ
• Stores focused on delivering consistent, high-quality service to enhance customer satisfaction

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2. Centralized Resources, Easily Shared with High Turnover Staff

▪️ Simplify Access to Materials: All in One Place!

Struggling to locate styling guides, promotion details, or new product info? Organize everything neatly with Shopl’s Board feature.

Structure materials by team, topic, or collection—e.g., seasonal styling guides by collection or promotions by store. This setup reduces requests for resources and makes it easy to search past documents.

No more digging through chat logs. With quick access to the right information, both customer service and internal communication improve.

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▪️Instant Notifications for Real-Time Updates

Got new product updates? Post them on the board, and employees get notified instantly! Resources are accessible via PC or mobile app, speeding up information sharing.

Enhance understanding with visuals like discount images, product lists, or training videos. Share styling tip videos or promo item details to empower staff with the knowledge they need—all in real time.

Especially with easy access via mobile, store employees can use new product information in real time. Share materials like product images, styling tip videos, and more to make store operations smoother and more efficient. Say goodbye to worries about missing resources!

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▪️ Streamlined Feedback and HQ Guidelines

If store employees have questions about new product displays or styling, how do you handle them? Use the bulletin board’s comment feature to manage these inquiries in real time. Quickly respond to employee questions and share additional resources to streamline communication.

For example, if a store asks, "Where should we place the new product display?" the HQ can immediately provide guidelines and reference images.

With all discussions and feedback centralized in one place, communication becomes seamless, and feedback helps continuously improve operational quality!

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3. Secrets of Top-Performing Fashion Brands!

🔍"We use the bulletin board for everything—from handovers among staff to sharing store issues. Now, we can manage everything efficiently without worrying about lost or scattered materials.”

— Bora Kang, Team Leader, E•LAND Fashion

▸ Explore E•LAND's Success Story >

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✨"Sharing training materials used to be a hassle, with files scattered or frequent requests for access. Now, everything is centralized. Plus, we can gather store feedback easily in one place—it’s been a game-changer!”

— Ho-Gyun Kim, Retail Division Manager, FILA Korea

▸ Read FILA Korea's Story >

Upgrade the way your fashion stores manage resources and communication today! 😊