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Since different employees take over shifts, the outgoing staff must handover important work details to ensure smooth operations.
However, employees sometimes forget to provide proper handover updates before leaving. This leads to confusion for the next shift worker, who either contacts the previous employee or asks the manager. As a result, frustration grows, and I, as the manager, end up reminding every outgoing employee to complete the handover before leaving.
Is there a way to ensure seamless shift handovers without my constant reminders?
With Shopl’s [To-do] feature, repetitive tasks like shift handovers can be automatically assigned, and employees are reminded to complete them before punching out.
Prevent missed handovers and improve workflow with Shopl! 🚀
Use Shopl’s [To-do] feature to seamlessly assign shift handover tasks.
With the recurring assignment option, shift handover tasks are automatically assigned at each shift change. If an employee has a scheduled day off, the “Assign only on workdays” function ensures that unnecessary tasks are not assigned.
When assigning tasks, you can customize the handover report format to match your internal guidelines. Shopl’s [To-do] feature supports various formats, including checklists, photo attachments, guided photos, text fields, and signatures.
Once a [To-do] is created, shift handover tasks are automatically assigned at the set intervals. Employees simply check their assigned handover tasks and complete them using the designated format.
Worried about employees forgetting their handovers? If a task is not completed before their punch-out, Shopl will display a reminder screen prompting them to finish the handover before leaving. This ensures handovers are completed on time—without the need for constant follow-ups!
Managers can check all handover reports in real time via the app or dashboard. The system allows you to instantly see which employees have completed their handover tasks and who still has pending reports. To ensure compliance, you can send push notifications to employees who haven't completed their tasks yet.
Need to organize handover records? Shopl provides an Excel report download option, making it easy to compile and analyze submitted reports.
The [To-do] feature isn’t just for handovers! If you’d like to explore other use cases, check out the content below.
▸ Easily Manage Recurring Tasks with Automation >
After reviewing a submitted task, managers can request revisions if necessary. Employees will receive a push notification prompting them to update their reports accordingly.
— Kim Ho-Kyun, Team Lead, Retail Business Planning, FILA Korea
▸ Read FILA Korea's Success Story >
— Cho Min-Hwi, Deputy Manager, Sales Planning, V2 Company
▸ Read V2 Company's Success Story >
Use Shopl's [To-do] feature to prevent handover omissions and ensure employees complete their tasks thoroughly. With automatic task assignments and push notifications, employees will be reminded to finish their handover duties before clocking out—without the manager needing to check every time. Start streamlining your handover process with Shopl today!
