One of the most time-consuming tasks is ensuring that products are displayed according to store guidelines. While I know the rules well, employees often struggle to follow them, especially since they can't always carry paper-based display guides or product manuals during their shifts.
As a result, they frequently ask me questions, and as our staff grows, so do these inquiries. How can I reduce the time spent answering repetitive questions about product placement and details?
With Shopl’s [AI Chatbot], employees can instantly access display guidelines and product details without constantly relying on managers. Discover how Shopl’s [AI Chatbot] can streamline store operations today!
Organize essential store operations information, such as display guidelines and product details, into categorized [AI Chatbots]!
Managers can set up [AI Chatbots] by categorizing frequently asked questions. For more structured management, chatbots can also be assigned based on employees or groups.
Additionally, for seasonal products or time-limited promotions, managers can enable the [Period of Use] setting to operate the chatbot only during specific timeframes.
When creating an [AI Chatbot], simply upload essential store operation guide documents, and the chatbot will automatically learn from them.
By uploading existing PDF, Excel, or Word documents previously shared with employees, the [AI Chatbot] quickly becomes an expert in each topic.
When employees have questions about store operations while working, they no longer need to ask a manager.
The [AI Chatbot] delivers fast and precise answers based on the learned documents.
If you want employees to access the original documents along with the chatbot’s response, enable the [Allow Viewing of Training Documents] feature. This allows employees to download and review the original documents used for AI learning.
A. If the question is not included in the training documents, the [AI Chatbot] will respond with a predefined message.
A. Yes, the [AI Chatbot] will respond in the same language as the question.
Even if the training documents are in Korean, the [AI Chatbot] can provide answers in the language the employee used in their query.
In addition to the [AI Chatbot] feature, Shopl offers various functionalities to simplify employee attendance and task management. If you're curious about more features, check out the content below!
Manage store-related inquiries efficiently with Shopl’s [AI Chatbot]. Employees can quickly access the information they need anytime during their shifts, improving overall work efficiency. Streamline store operations and reduce time spent answering repetitive questions with AI-powered support!